dBCut – Refund Policy
Last updated: November 15, 2026
We want you to be happy with dBCut. If it doesn't work for you, you can get a full refund.
14-day refund. You can ask for a full refund within 14 days of your purchase, for any reason.
How to ask. Write to alexxl5bussines@gmail.com with your order number, or reply to your purchase receipt. A short note on what didn't work helps us improve dBCut, but it's optional.
What happens next.
- The refund is processed by Lemon Squeezy, our reseller and merchant of record, to your original payment method.
- How long the money takes to show up depends on your bank or PayPal, usually 5–10 business days.
- When the order is refunded, its license key is disabled. Please uninstall dBCut from your computers.
After 14 days. We'll still look at each request case by case. If dBCut stopped working because of a problem on our side that we can't fix, we'll refund you.
Your legal rights. This policy doesn't limit any rights you have under the consumer law of your country.